Refund policy

We want you to be completely satisfied with your purchase. If your item arrives with a manufacturing fault or defect, you can request a return or refund within 14 days of receiving your order.

To be eligible for a return or refund:

• The item must be in its original condition and packaging.

• The issue must be due to a manufacturing defect and not caused by the customer.

• You must provide clear photos and a video that show the fault or defect.

Once your request is received and reviewed, we will notify you of the outcome and guide you through the next steps.